Privacy Policy

1. Information We Collect

We collect information you provide directly to us, including:

• Account information (name, email, password)
• Organization and team details
• Content you create using our pipelines
• Payment information (processed securely by Stripe)
• Communications with our support team

2. Automatically Collected Information

When you use our Service, we automatically collect:

• Log data (IP address, browser type, pages visited)
• Device information (operating system, device identifiers)
• Usage data (features used, pipeline runs, content generated)
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Service
• Process transactions and send related information
• Send technical notices, updates, and support messages
• Respond to your comments and questions
• Analyze usage patterns to improve user experience
• Detect, investigate, and prevent fraudulent or illegal activities

4. AI and Content Processing

Our Service uses third-party AI providers to generate content. When you use our pipelines, your prompts and inputs may be processed by these providers. We do not use your content to train AI models. Generated content is stored in your account and belongs to you as outlined in our Terms of Service.

5. Information Sharing

We do not sell your personal information. We may share information with:

• Service providers who assist in operating our Service
• AI providers for content generation (as necessary)
• Payment processors for billing purposes
• Law enforcement when required by law
• Other parties with your consent

6. Data Security

We implement industry-standard security measures to protect your information, including encryption in transit and at rest, secure data centers, and regular security audits. However, no method of transmission over the Internet is 100% secure.

7. Data Retention

We retain your information for as long as your account is active or as needed to provide services. You can request deletion of your account and associated data at any time. Some information may be retained for legal or legitimate business purposes.

8. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Object to or restrict certain processing
• Data portability
• Withdraw consent where applicable

9. Cookies

We use cookies and similar technologies to maintain sessions, remember preferences, and analyze usage. You can control cookies through your browser settings, though disabling them may affect Service functionality.

10. Children's Privacy

Our Service is not directed to children under 13. We do not knowingly collect personal information from children under 13. If we learn we have collected such information, we will delete it promptly.

11. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through the Service. Your continued use after changes constitutes acceptance of the updated policy.

13. Contact Us

For questions about this Privacy Policy or our practices, contact us at admin@inkpiper.com